Privacy Policy

At TRADES4YOU Ltd. (“we”, “us”, “our”), protecting your privacy and managing your personal information responsibly is important to us. This Privacy Policy explains how we collect, use, share and safeguard your information and outlines your rights under UK laws, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of information when you interact with our services:

1. Information You Provide
   • Contact details: Name, email address, phone number, postal address, and professional details.
   • Account information: Username, password, and registration details like date of birth.
   • Communication data: Feedback, queries, survey responses, and correspondence.
   • Marketing preferences: Information related to your preferences for events, offers, and promotions.
   • Order details: Purchase history, billing addresses, and transaction data.

2. Information from Other Sources
   • Data from business partners, advertising agencies, and public records like blogs or social media.

3. Information Collected Automatically
   • Device details: IP address, browser type, operating system, and general location.
   • Online activity: Pages visited, time spent on the site, and browsing patterns.
   • Cookies: We use cookies to improve functionality and provide tailored content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

Your information helps us provide, improve, and personalise our services. Key uses include:

• Processing orders and providing customer support.
• Sending updates about products, services, and promotions (with your consent).
• Conducting research and analysis to enhance our services.
• Ensuring website security and preventing fraud.
• Complying with legal obligations or responding to government requests.

3. Sharing Your Information

We may share your information with:

• Service providers: For order fulfilment, hosting, analytics, and marketing.
• Advertising partners: To display relevant ads.
• Authorities and legal bodies: If required by law or to protect rights and safety.
• Professional advisors: Lawyers, auditors, and insurers as needed.
• Business partners: In case of mergers or acquisitions.

We do not sell your personal data to third parties.

4. Your Rights

Under the GDPR, you have several rights, including:

• Access: Request a copy of the information we hold about you.
• Correction: Ask us to correct inaccuracies.
• Deletion: Request the removal of your data (“right to be forgotten”).
• Restriction: Limit how your data is processed.
• Portability: Obtain your data in a structured, machine-readable format.
• Objection: Object to certain types of data processing, including direct marketing.

To exercise your rights, email us at enquiries@trades4you.co.uk. If you are not satisfied with how we handle your data, you can lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or call 0303 123 1113.

5. Security of Your Data

We take reasonable steps to protect your information using technical and organisational measures. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. International Data Transfers

Your information may be transferred and stored outside the UK. We ensure adequate safeguards are in place for such transfers.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information about children. If we learn that we have inadvertently collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest revision date. Material changes will be communicated directly to you where required by law.

10. Contact Us

For questions, concerns, or to exercise your rights, contact us at:
Email: enquiries@trades4you.co.uk
Website: www.trades4you.co.uk

Last updated: 28 November 2024